Privacy Policy
Last updated: November 11, 2026
This Privacy Policy explains how gshock collects, uses, discloses and protects personal information when you visit gshocklifes.com, place an order or contact us. We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies and applicable provincial privacy laws.
Information we collect
- Contact and identity information, such as name, billing and shipping address, email address and telephone number.
- Order and transaction information, including products purchased, order history, discounts, taxes, shipping details and transaction status.
- Payment-related information needed to complete a purchase. Payment card details are processed by Shopify and payment service providers; we do not receive or store the complete card number.
- Device and usage information, such as IP address, browser, device identifiers, pages viewed, referring pages, cookies and similar technologies.
- Customer service communications, return information, photographs submitted for support and marketing preferences.
- Security and fraud-prevention information.
How we use information
We use personal information to provide products and services; process payment; fulfil, ship and track orders; provide customer support; handle returns and refunds; maintain account and transaction records; secure the site; detect fraud or abuse; comply with legal obligations; analyze site performance; and send marketing messages where permitted and consented to.
Cookies, analytics and advertising
Shopify and our service providers may use cookies, pixels, local storage and similar tools to keep the site working, remember preferences, measure traffic, understand how visitors use the site and support advertising. Browser controls can limit cookies, although some site features may no longer work. Where supported by our systems or required by law, we process recognized browser-based privacy preference signals in accordance with applicable law.
When information is disclosed
We may disclose personal information to Shopify; payment processors; shipping and fulfilment providers; fraud, security, hosting, IT, analytics and marketing providers; professional advisers; and public authorities where legally required. These parties process information for the services they provide. Some providers may process information outside Canada, where it can be subject to the laws of the jurisdiction in which it is processed.
Consent and marketing
We obtain consent where required. You may withdraw consent, subject to legal or contractual limits, by contacting us. Commercial electronic messages include an unsubscribe method and are sent in accordance with applicable Canadian anti-spam requirements.
Retention and safeguards
We retain personal information only as long as reasonably necessary for the purposes described above, including transaction, tax, dispute, fraud-prevention and legal recordkeeping needs. We use administrative, technical and physical safeguards appropriate to the sensitivity of the information. No method of storage or transmission is completely secure.
Your choices and rights
Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent, or raise a privacy concern. We may need to verify identity before completing a request and may retain information where required by law.
Children
The site is intended for customers who can lawfully enter a purchase contract. We do not knowingly collect personal information from children without legally valid consent.
Privacy requests and complaints
Send a written request with enough detail for us to identify the information or concern. If a privacy concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada or the appropriate provincial privacy regulator.
gshock
958 Old Colony Rd, Kingston ON K7P 1J7, Canada
Email: Support@Gshocklifes.com
Phone: (709) 213-0402
Website: gshocklifes.com